All features of the tuning file service software
What Tuningserver.works can do today, sorted by area. Modules marked “add-on” are enabled for your portal on request.
Portal & brand
- Your own portal
- your logo, company name and prices
- Your own domain
- or a subdomain, securely encrypted, with www if you like
- E-mails under your name
- logo and company name, replies go to you
- Link previews
- shared links show your logo in WhatsApp and elsewhereNew
- Homepage
- we set it up with you, in two languages if you like
- Website Starter
- a small company website you maintain yourself
- Light and dark
- everyone picks their themeNew
Orders & files
- Guided order form
- vehicle, stage, options, delivery time, price shown at once
- Your own service catalogue
- you set stages, options and prices
- Delivery times
- express and other options with a surcharge
- Any ECU file
- even without an extension, up to 20 MBNew
- Photos with the order
- up to five extra files, also from a phoneNew
- Order chat
- questions with image previewNew
- Status e-mails
- finished, question, cancelledNew
- Same as last time
- reuse the last order’s choices in one clickNew
- Cancellation
- credits are refunded automatically
- Order data for WinOLS
- download instead of typing
Automation
Add-on
- Calibration Intelligence
- process suitable orders automaticallyNew
- Master and slave separately
- switch on and off per file type
- Waiting time
- delivery when you decide
- Back to your team
- if an order doesn’t fit, your team handles it and nothing is charged for the automation
- Tuning builder
- customers choose options, currently for master filesNew
- Starter catalogue
- import common stages and options in one click
- Cost calculator
- see in advance what processing costs and what margin is left
Slave files & tools
Add-on
- Autotuner
- editable for your team, back to your customer ready to flash
- Alientech KESS3
- OBD, bench and boot, including multi-part readsNew
- Access per customer
- you decide who may order slave files
- WinOLS/EVC
- buy OLSx credits in the portal, credited to the WinOLS account automatically
Communication & support
- Two-way WhatsApp
- alerts on your phone, replies land in the order or ticketNewAdd-on
- Alerts of your choice
- new order, ticket, chat, finished, cancelled; each person decides whether to receive them
- Numbered tickets
- history and attachments in one place
- Internal notes
- team discussion your customers can’t seeNew
- Assignee
- see who is working on which ticketNew
- One ticket per order
- questions stay togetherNew
- News
- messages to all customers in the portal
- Opening hours and holidays
- customers see in advance when you’re closedNew
Customer loyalty
New
- Overview
- all modules with key figures in one place
- Newsletter
- templates, sent only to customers who opted inAdd-on
- Promotions
- time-limited discounts with a banner in the portalAdd-on
- Discount codes
- with an end date, usage limit and minimum orderAdd-on
- Loyalty tiers
- better terms once a set total spend is reachedAdd-on
- Free credit codes
- e.g. for new customers, once per customerAdd-on
- Customer discount
- a permanent discount for individual customers
Credits & payments
- Credit packages
- slave, master and OLSx, paid in advance
- Payment methods
- card, PayPal, Mollie, iDEAL, Bancontact, straight into your merchant accounts
- Test mode
- check payment flows with test data firstNew
- Credit history
- every transaction traceable, manual entries with a note
Invoices & taxes
- Automatic invoices
- consecutively numbered, with payment method and transaction number
- Monthly ZIP
- all invoices of a month in one file
- Statement per provider
- sales, fees, refunds, net
- VAT ID check
- for EU business customers in one click
- Reverse charge
- per customer, with your own note
- § 19 UStG
- invoices without VAT under the German small-business ruleNew
- Tax rates per country
Knowledge
- ECU wiki
- installation locations with photos, proven fixes and your own notes; no guarantee, contributions from your customers are reviewed before publicationNew
- Vehicle configurator
- stock and tuned figures with a power chart, also for your website
- Look-ups
- fault codes, Bosch ECUs, VAG updates
Team & statistics
- Roles
- owner, team and customers see what they need
- Statistics
- revenue and payment methods by month, completed orders and tickets per team memberNew
- Dashboard
- orders and revenue at a glance
- Log in as customer
- see the portal from your customer’s side and help
- Customer management
- contact, company, balance, internal notes
Convenience for your customers
- Price simulator
- work out costs in credits beforehand, balance in viewNew
- Self-registration
- via your link once your portal is set up
- Self-service
- buy credits, download invoices, view history
- Stay signed in
- for a week, if they wantNew
Data protection
- Hosted in Germany
- GDPR compliant
- Protected files
- only accessible to their owners
- Backup and deletion
- full backup on request, verifiable deletion when you cancel
- Spam protection
- sign-up and contact without picture puzzles
Your own tuning file service portal. Under your brand.